TD Bank in 175 Cabot Street

Customer Reviews about TD Bank:

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  Run, do not look back. Stay as far away from this bank as possible if you would like to keep your money. The manager Eileen is a mean, uncaring woman who needs to control her judgmental eye-rolls and snippy tone. I am a student (as are many of the young people in this area) and went into the bank to deal with over $100 in overdraft fees that had hit over night. Even after explaining that the situation was a mistake, Eileen asked me to sign a (questionable) legally binding affidavit in order to get all my money back. I asked to close my account (I'm not going through this again) and she said "Well. I'm not going to give you anything if you close! So whaddaya wanna do." The only reasonable person there was the customer service representative who obviously felt that I was being treated unfairly, but is subject to Eileen's bizarre tyranny. I literally sat in the office sobbing while Eileen rolled her eyes and told me I should be grateful to get anything at all. In the end they gave me 2/3s of the money I was owed back and was not permitted to close my account. Even aside from keeping 1/3 of the money, the way I was treated was unacceptable. This is a college town, and the staff clearly does not understand their audience.
  By Molly .Carnathan, November 16, 2016

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